In Duco, your time goes where it matters most. Duco handles the matching, so you can focus on the exceptions that need your judgement.
This Help Centre section shows you how to triage, route, investigate and resolve exceptions quickly and with confidence, across single-sided, two-sided and cash reconciliations.
The articles in this section explain, in detail, the features you may use once your reconciliation results are ready. You’ll also find best practice guides to help you work through your exceptions efficiently.
With the agentic workspace, you can save even more time while working with exceptions. Agents help you classify, route, investigate and chase breaks through every stage, from first triage to final resolution with external parties. Duco has measured 73%* time savings on this work in production. See the Agentic Workspace section to learn more.
Every action you take is logged, so there’s always a clear record of what was done and why.
To report on your exceptions in the way that suits you, use Duco’s in-app dashboards and the reporting database. Both are covered in the Administer the Platform section.
If you are setting up exceptions workflow for your processes, see the Building a Process section.
If you can’t see the articles in this section, sign in to the Help Centre to access the full set.
* Weighted average reduction in manual effort across common reconciliation activities, derived from Duco audit log data. Time estimates are based on users and break volumes handled over time.