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  1. Duco
  2. USE CASES & FAQ
  3. FAQ: Exceptions management

FAQ: Exceptions management

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  • Can you automate the Excel results download?
  • Can you submit one side automatically via SFTP/API and the other through manual upload?
  • How does Duco identify the “new occurrence” of a previously manually force closed item?
  • What is the limit of the carry over period?
  • What is the maximum length of a Comment on an exception?
  • What is the preferred way to “clear” out old exceptions on a process in bulk?
  • When multiple files are uploaded within a zip file, is there any way to identify which sub file within the zip file a particular record comes from?
  • Which formats can be extracted via the API?
  • Why do duplicate records appear in the excluded section of my run overview?
  • Why is there a "Mark as failed" option?
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