Why should ‘Maker Checker’ be used in your Cash processes?
- Accuracy improvement: Duco implemented a ‘Maker-Checker’ system to manual match exceptions, ensuring that every match is reviewed and verified by a second individual, significantly reducing errors.
- Enhanced security: This additional layer of verification adds an extra level of security to your manual matching process, safeguarding your financial data.
- Streamlined workflow: The ‘Maker-Checker’ process is seamlessly integrated into your existing workflow, making it easy to use and minimising disruption.
- Greater confidence: With two sets of users on each manual match exception, you can have greater confidence in the accuracy of your financial records.
How can you enable the new feature in your Cash reconciliation?
If you wish to have this enabled on your environments or test the new feature please contact Duco Support who will happily assist and enable this for you.
- Open the settings page within the process you wish to enable maker checker
- Select “maker checker”
Once enabled, the workflow buckets will update and you will be able to view the “Pending Changes” of all manual match requests:
Only a second user has the ability to approve the manual match request and therefore it is important to remember that the new queue is actively monitored and updated. All users with access to the process can approve the request. Please note the maker who created the match request can only reject the request and not approve.
Currently this feature is under further discovery. If you have any feedback please reach out to your Duco Account team.
- ‘Pending Changes’ is considered a temporary match state, in addition to ‘Unmatched’, ‘Manually Matched’ and ‘Auto-Matched’.
- Transactions that are under the ‘Pending Changes’ status will be visible in the workflow buckets, however users cannot action these except to label and comment.
- Matches in ‘Pending Changes’ will be eligible for auto matching through your process configuration if better and the relevant criteria set is met.
- Rejecting a ‘Manual Match’ will break the match request and the records from the ‘Pending Changes’ bucket will become available for actioning in the workflow buckets.
Although enabling this feature increases control and reduces risk of mistakes being made, it requires additional manual checks and processing. It is recommended that it is tested before use in production.